Learning & Development Consultant SIG meeting...

Tue, August 08, 2017 10:59 AM | Anonymous member (Administrator)

We had a great meeting today on the sales topic of "pain".  I want to say thank you to our participants for sharing their experiences, challenges and ideas related to building client relationships and providing solutions specific to client needs.  A few bullets from our meeting today included:

  • Challenge of selling services vs. items
  • Sales cycles
  • Referral - to ask or not, your vendors as sources and structured programs
  • Value-add marketing content, sharing and identifying what clients "hate" vs. "love"
  • Challenge of filling your time with clients vs. friends to build business
  • No is OK and better than maybe in most cases
  • Focus on teaching - what clients should be doing vs. "pain"
  • Be yourself, if it is the right customer they will love you for it
Attendees and their links (from back right to left/front):


Geoff Barrow, Gillespie Associates
Ellen Burggraf, HRPlus
Michelle Wescott, Gillespie Associates
Melissa Davis, Values to Brand
Leslie Carlson, Carlson Resources
Bob Peter (taking pic), Insights2Improvement, Inc.

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